Wedding Website FAQ: What Should You Include?

A wedding FAQ is the digital shield that protects your phone from receiving the same text message at 11:47 PM. (No, Uncle Steve, the dress code is not "clothing optional.") By writing down the answers before guests ask, you save yourself hours of repetitive texting.

Why your website needs an FAQ.

If a guest asks a question once, it is normal. If they ask it twice, it is a pattern. If three people text you about whether they can park their camper van on the lawn, you have officially become customer support.

Like an episode of The Office, the RSVP process starts innocently enough and ends with everyone questioning their life choices. An FAQ intercepts the confusion before it reaches your inbox. Think of it as a helpful buffer between your sanity and eighty adults who have momentarily forgotten how to use Google Maps.

We founded Crivando in 2026 because we watched too many mates get overwhelmed by guest questions. Your guests are not sitting at a desk with a cup of tea, carefully studying your website. They are checking it on their phone, in the car, or five minutes before the ceremony starts. If the parking information is hidden behind a photo gallery, someone will park on the vicar's roses.

The big three questions.

These are the three things guests will search for first:

• Where do I park? Parking information is more important than you think. If the venue has a gravel paddock that turns to mud in rain, tell people. Nobody wants to arrive already sweaty and late.
• What do I wear? Keep dress codes simple. "Cocktail attire" is useful. "Summer garden formal with an elevated contemporary sensibility" is a cry for help.
• Are children invited? Be clear. If kids are welcome, say so. If it is an adult-only event, write it clearly.

Start with the answer. Never make the reader excavate the useful bit. If you want them in comfortable shoes for a grassy lawn, tell them so they don't sink into the lawn.

Can I bring a plus-one?

This is the awkward conversation every couple wants to avoid. Let's be honest, you are paying per plate, and that plate is not cheap. If you don't know their partner's middle name, you probably don't need to pay for their beef fillet.

Instead of having individual phone calls where you apologize and make up excuses, state the policy on the website. If your invitations are strict, tell them. Writing "due to venue capacity, we can only accommodate guests named on the invitation" is polite, consistent, and leaves no room for debate. It also makes you look like you are simply following the venue's rules, which is a great way to avoid family politics.

What time should I actually arrive?

If your invitation says 3:00 PM, guests will arrive at either 2:15 PM (usually the groom's parents) or 3:02 PM (everyone else). State the arrival window clearly on the website.

We reckon asking guests to arrive 30 minutes before the ceremony starts is the sweet spot. It gives them time to find parking, locate the entrance, and sit down without running down the aisle ahead of the bride. If you plan to start the ceremony at 3:00 PM, write "please arrive from 2:30 PM for a 3:00 PM start." This prevents the awkward situation of guests arriving while you are still taking pre-ceremony photos.

Awkward details you need to state.

Dietary options and plus-ones can create awkward conversations. State the rules clearly so nobody can claim they didn't know.

If someone is vegetarian, vegan, or has an allergy that requires medical intervention, they need a dedicated space to let you know. Crivando's dietary options tool handles this inside the RSVP form, but adding a note in the FAQ is always a good backup.

The same goes for cash bars. If your venue is deep in the countryside and doesn't accept cards, warn your guests. Nobody wants to stand in a bar queue with a dead phone and no cash.

Travel and timing logistics.

If your venue is in the countryside, guests will need transit details. State taxi numbers, shuttle departure times, and hotel block discount codes. If guests are paying for the shuttle, mention the cost so they bring cash.

Don't rely on social media to communicate important wedding details. Algorithms are not known for their commitment to punctuality. If guests need to book taxis home, advise them to do it three days before the wedding. Country taxi companies will not answer the phone at 11:30 PM on a Saturday.

When to stop adding questions.

Do not include fillers like "What is the history of the castle?" unless you are marrying in a castle you personally own. Keep the page focused on utility.

If you get the important bits sorted, you can spend less time answering messages and more time pretending you aren't stressed about the seating chart. Keep the list under ten questions. If it doesn't help a guest arrive on time, dress appropriately, or feed themselves safely, leave it out.