Terms of Service

1. Acceptance of Terms

By accessing and using Crivando's premium wedding website building and guest management platform ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Crivando is a digital platform and brand operated by Crivando.com, providing wedding website hosting and guest coordination services. Our platform helps couples design interactive, personalized wedding invitations and dashboards by:

• Identifying and tracking guest attendance and RSVPs.
• Structuring interactive event timelines, directions, and maps.
• Providing digital guestbooks and photo-sharing modules.
• Offering customization templates, style sheets, and configuration tools.

3. Description of Service

Crivando.com provides an intuitive platform that helps couples build a beautiful digital invitation workspace for their wedding day, allowing invited guests to RSVP, view schedules, upload venue photos, leave guestbook notes, and submit dancefloor wishes.

4. User Accounts and Registration

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Infringe upon intellectual property rights.
• Harass, abuse, or harm others.
• Spam or send unsolicited communications.
• Attempt to gain unauthorized access to our systems.
• Interfere with the proper functioning of the Service.

Violation of this policy may result in immediate account termination and legal action.

6. Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. All prices are subject to change with 30 days' notice.

5.2 Billing and Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You authorize us to charge your payment method for all fees.

5.3 Refunds

Refunds are managed flexibly according to our separate Refund Policy, which is incorporated into these Terms by reference.

5.4 Cancellations

You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing cycle and you will continue to have access until that date. We do not charge cancellation fees. If you need immediate deactivation, contact support; note that cancelling does not entitle you to a refund for the remaining period unless required by law.

5.5 Price Changes

We may update subscription fees from time to time. Any changes will be communicated with reasonable advance notice and will apply from the next renewal term. Your continued use of the Service after the effective date constitutes acceptance of the updated pricing.

5.6 Managing Your Subscription

You can view invoices, update your payment method, and manage renewals in your account settings. Where required by applicable law, we will send pre-renewal reminders.

5.7 Payment Processing and Security

Payments are processed securely by our payment partners and may include applicable taxes (e.g., VAT/GST) based on your location. We do not store full payment card details on our servers and use industry-standard security measures to protect your information. Receipts are issued electronically.

5.8 Failed Payments

If a renewal payment fails, we may notify you and provide a short grace period to update your payment method. Access may be limited or suspended until payment is completed.

7. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Crivando.com and are protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you create using our Service, including your private event texts and photos. By using our Service, you grant us a limited license to use, store, and display your content solely as necessary to provide the Service to you and your invited guests.

6.3 Third-Party Content

Our Service may contain content from third parties. We are not responsible for third-party content and do not endorse or verify its accuracy.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

9. Disclaimers and Limitations

8.1 Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

8.2 Wedding Website Services

While our tools help organize RSVPs and guest coordination, the success of guest actions depends on various external factors including guest network availability, correct passcode inputs, and user configurations.

8.3 Limitation of Liability

In no event shall Crivando.com be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Crivando.com from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will cease.
• We may delete your account and associated event data.
• You remain liable for any outstanding payments.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Crivando.com regarding the Service and supersede all prior agreements and understandings.

15. Contact Information

If you have questions about these Terms, please contact us at:

Email: contact@crivando.com

16. Cookies

We use functional cookies and similar technologies to operate the Service secure login sessions and improve your experience. By using the Service, you consent to our use of cookies as described in our Privacy Policy.

17. Website Content Use

Unless otherwise stated, Crivando and/or its licensors own the intellectual property rights for materials on the Service. All rights are reserved. You may use the website for your personal, lawful use subject to these Terms. You must not republish, sell, rent, reproduce, or redistribute website material without permission.

18. Linking to Our Service

You may link to public pages of the Service provided the link is not misleading, does not imply sponsorship or endorsement, and is consistent with the context of the linking site. Use of Crivando's logos or brand requires prior written permission.

19. Framing

You may not frame or embed pages of the Service to alter their presentation without our prior written consent.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which Crivando is established, without regard to conflict-of-laws rules. Mandatory consumer protections in your place of residence remain unaffected. Where permitted by law, disputes will be resolved through binding arbitration or local courts, and you waive any right to a jury trial or class action to the fullest extent permitted.